When and how to keep a poker face at work (nuggets)

When — and How — to Keep a Poker Face at Work (hbr.org)

Summary

• This article discusses the importance of maintaining a poker face in certain situations, such as high stakes meetings or performance reviews, where unleashing raw emotions can backfire.

• Maintaining a poker face involves being aware of facial expressions and body language, as well as regulating emotions through deep breathing and neutral phrases.

• It’s important to strike a balance between being emotionally attuned and strategic with your emotions.

• Identifying your “tells” or physical and behavioral cues that give away your emotions can help you control your response.

• Finally, the article emphasizes that having a poker face doesn’t mean suppressing emotions but being mindful of your body language and communication to achieve your goals.